Restaurants

Bites!, a farm-to-table restaurant, had a loyal local following but a digital presence that was hurting their bottom line.

High Bounce Rate: Their website was slow and not mobile-optimized, causing potential diners to leave before seeing the menu.
Third-Party Friction: They relied on external delivery apps that took a 30% commission and stripped away customer data.
Information Gap: Customers frequently called the restaurant during busy hours just to ask about daily specials or dietary options.

We redesigned the website to function as a high-conversion digital storefront rather than just an online brochure.

Mobile-First Menu: Developed a fast-loading, searchable menu with clear "Gluten-Free" and "Vegan" tags to reduce phone inquiries.
Integrated Booking & Ordering: Built a native online ordering system and reservation engine to bypass third-party fees and capture customer emails.
Visual Storytelling: Replaced stock photos with high-resolution "hero" videos of the open-flame kitchen to emphasize the "farm-to-table" brand.
Real-Time Updates: Added a "Daily Specials" module that staff could update in seconds via a mobile app.

Within six months of the relaunch, the restaurant saw a significant shift in their operational efficiency and revenue.

Revenue Growth: Online direct sales increased by 42%, significantly reducing reliance on high-commission delivery apps.
Operational Efficiency: Phone inquiries regarding hours and specials dropped by 60%, allowing hosts to focus on in-person guests.
Increased Loyalty: The new "Order Direct" incentive helped build an email list of over 1,500 local diners for weekly marketing.